Help

How can I contact you?
Click on the Customer Service link on the bottom menu.
Do Doodle-Bums Diapers deliver nationally?
Yes, we will deliver anywhere in South Africa, either by South African postal service or door to door courier service. Ordinary mail is used as a standard. Please contact us to arrange a courier for which you will be quoted.
How do your prices compare to other retailers
Our prices are the recomended retail price as given by each supplier and therefore will be in line with all the retailers. Some retailers may decide to mark up their prices slightly but we are inline with the recommendation.
Can we come and look at some of the products?
If you are close to the Somerset West area in Cape Town then an appointment can be made with us to view some of the products before you buy.
Do you offer returns?
Returns are dependent on each individual suppliers own returns policy.
Do you have Credit Card facilities?
We will have credit card and Paypal facilities in the near future.
Can I pay by EFT?
Yes you can. Your order will be processed as soon as we see the payment cleared into our bank account.
Can I pay by Cheque?
We would prefer not to accept cheque payments but you may make a cash deposit into our Bank account.
How long can I wait to pay my order?
As soon as your invoice is issued you have 48 hours in which to pay for your order. You will receive a courtesy call thereafter and failing your payment after that your order will be cancelled.
Can I buy Gift Vouchers on Doodlebums?
Yes, Gift Vouchers are available online. They will be sent electronically to the email address you provide. To use the gift voucher you simply type in the voucher number when you checkout and the amount will automatically be deducted from your order. Please note that vouchers are not redeemable for cash.